Privacy Policy

PRIVACY / PERSONAL DATA PROTECTION POLICY

This website www.baila.gr is also the "Electronic Store" for displaying and selling products via the Internet, which belongs to the Greek sole proprietorship with the name "FREGGIDIS ANT. CHARALAMPOS" and the distinctive title "Baila", based in Trikala, 20 Kapodistriou Street (Tax Identification Number: 136061633 / Tax Office of Trikala), with GEMI number 131250353000, email address [email protected], online store service line 2431063623 (hereinafter "Company" or "Baila").

Baila, within the framework of the General Data Protection Regulation (EU) 2016/679 which has entered into force since 25/05/2018, hereinafter the "GDPR", as applicable, has prepared this privacy / personal data protection policy and provides you with the following information on the processing of your personal data and your rights as a data subject.

This information is addressed to natural persons who carry out any transaction or maintain any legal relationship with Baila and to any natural person who, in any capacity, has transactional relations with Baila.

The processing of personal data consists of the collection, organization, structuring, recording, storage, alteration, retrieval, use, transmission, retrieval, restriction or deletion of personal data that has come to Baila's knowledge or will come to its knowledge, either in the context of your transactional relations with it or in the context of information that Baila receives from a third party natural or legal person or public sector body in the exercise of a legal right of this or of Baila itself.

Baila, in compliance with the current legislative framework, has taken all the necessary actions, implementing the appropriate technical and organizational measures at the level of legal and technological compliance, but also at the level of physical security of personal data. Baila's goal is to ensure the lawful maintenance, processing and safe storage of the personal data it receives, committing to protect in every way the processing of your personal data from loss or leakage, alteration, transmission or any other unlawful processing. In this way, it provides the guarantee that it meets all the legal requirements provided for by the new GDPR and effectively addresses the operational risk and the potential risk of harm to individuals and their personal data that it processes.

 

Copyright
Apart from specific third party rights (intellectual and other), all content contained on the websites (indicatively: trademarks, distinctive features, photographs, texts and all files in general) constitutes the intellectual and industrial property of Baila and is protected by the relevant provisions of Greek, Community and international law.

This content may not be, in whole or in part, traded, copied, modified, reproduced, retransmitted, or transmitted or distributed in any way by any user. Each user is entitled to store a single copy of part of the content of the websites for strictly personal use and without deleting the indications of its origin.

The products and/or services of third parties that may appear on the pages of the websites constitute the intellectual and industrial property of the third parties, who bear the relevant responsibility for the content and services and/or products.

Obligations of Users
Users accept, agree and covenant that they will make lawful and appropriate use of the websites, subject, among others, to the legislation concerning the transmission of data from Greece to Member States of the European Union and third countries. Therefore, users, indicatively and not limiting, agree that they will not use the websites for:

  • To cause harm to a minor.
    • Transmit or gain access to content that infringes any third party rights (e.g. intellectual and industrial property)
    • To insult the personality of third parties (e.g. slanderous, racist)
    • Be contrary to the law and good and commercial ethics
    • To harass in any way the private life and individual and social rights of third parties.
    • Mislead anyone as to the origin of the content of the websites, damage in any way the reputation of Baila or third parties, compromise the security of Baila's network, prevent any user from accessing the websites, or bypass Baila's identity verification.
    • To install and promote, in any way, any kind of unsolicited or unauthorized advertising or unsolicited electronic messages (spam), chain letters, pyramid schemes and any other form of unwanted content promotion, as well as to install and promote advertisements, without the written consent of Baila.
    • Install, promote and/or make available content that contains digital viruses or any other electronic code, files or programs designed to interfere with, destroy or limit the operation of any software or telecommunications equipment, or to prevent other users from using the websites.
    • Not to disclose their own or third-party information that contains personal data of users or third parties, either in real-time conversations (chats, messageboards), or when using any website service that provides the ability for more than two users to communicate.

In any case of illegal or contrary to these Terms of Use of the websites, users are obliged to compensate Baila for any positive and consequential damage. The failure by Baila to exercise its rights under these Terms does not imply a waiver of these rights.

Disclaimer for Third Party Links

Baila may refer to third-party websites on the Internet on its website www.baila.gr. Baila expressly states that it has no influence on the design and content of the linked pages. Any reference or link to other sites is provided for your convenience. Baila is not responsible for the contents, products and services provided (advertisement or sale) on these sites.

Personal data we process and where it is collected from

This website www.baila.gr is also the "Electronic Store" for displaying and selling products via the Internet, which belongs to the Greek sole proprietorship with the name "FREGGIDIS ANT. CHARALAMPOS" and the distinctive title "Baila", and takes your personal data very seriously.

When you register to open an account, place an order, or submit a request, we collect certain personal information from you, for example your name, mailing address, phone numbers, email address, etc.

We use this information to identify you as a customer, to process your order, to deliver the products to you, to manage payments, to update your profile information in our file and generally your account with us. More specifically, to send you information via mail, email, messages to your mobile phone, or through any other electronic means, including social networks, for information about our products, events, offers and services. We may also use this information to customize the way we communicate with you, so that we can address you more personally.

We may also from time to time ask you for other information, such as your size, your preferences in a product category, your age, or any special dates, such as your birthday, your name day, which will be used to enhance our services to you.

Additionally, we may collect statistical information regarding website traffic, sales and other usage-related information that we may provide to third parties on a case-by-case basis and for specific purposes. These statistics do not include any information that can personally identify you.

We may also use your personal information for internal marketing and demographic studies, along with non-personal data for consumer profile analysis and monitoring, to continually improve our products and services and to understand what may be of interest to you and our other customers.

We constantly strive to comply with the requirements of the Personal Data Protection Authority and all applicable laws and regulations, to ensure that your personal information is kept secure and processed fairly and lawfully. Your information is held and controlled by Baila, 20 Kapodistriou Street, Trikala, Greece, which acts as the controller of the information for the purposes for which it is held. Please call Baila, for any information regarding your personal information, on 24310.63623.

The disclosure of personal data by users of the Baila website and online store in the above manner constitutes acceptance of the terms of use of such data in accordance with this.

Your personal data is processed for purposes related to the administration and management of personnel and for purposes related to the activity and legitimate interests of the company, as well as its employees.

 

Lawful basis for processing personal data

Baila lawfully processes your personal data if such processing is necessary: for the conclusion of a contract between us or for Baila to comply with its legal obligation or for the pursuit of its legitimate interests or for the performance of a task carried out in the public interest, or if it is based on your prior explicit consent, if the processing is not based on any of the above-mentioned lawful processing bases.

 

Withdrawal of consent

In cases where the processing of your personal data is based on your prior explicit consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on it up to and including its withdrawal. The withdrawal of your consent can be submitted to the Baila department to which you initially gave your consent or with which you have a transaction.

 

Retention period of personal data

Baila retains your personal data for as long as is provided for in each case, by the applicable legislative and regulatory framework and in any case for a period of twenty (20) years from the last calendar day of the year of termination of your respective transactional relationship with Baila. In the event that any of your cooperation / transaction requests with Baila are not accepted and the transaction or the conclusion of a contract is not completed, the data will be retained for a period of five (5) years. In the event of litigation, the personal data concerning you will be retained in any case until the end of the pending litigation, even if the above period of twenty (20) years is exceeded.

User/Subject Rights

As users/subjects of processing your personal data, you retain the following rights:

  • Right of access to the personal data concerning you and, if they are processed by Baila, as the controller, the purposes thereof, the categories of data and the recipients or categories of recipients thereof.
  • Right to correct inaccurate data and to complete incomplete data (Article 16 GDPR).
  • Right to delete your personal data subject to Baila's obligations and legal rights to retain them based on the applicable legislative and regulatory provisions.
  • Right to restrict the processing of your personal data if either the accuracy of the data is disputed, the processing is unlawful, or the purpose of the processing has ceased to exist and provided that there is no legitimate reason for its retention.
  • Right to portability of your personal data to another controller, provided that the processing is based on your consent and is carried out by automated means.
  • Right to object on grounds relating to your particular situation where your personal data are processed for the performance of a task carried out in the public interest or in the exercise of official authority vested in Baila or for the purposes of the legitimate interests pursued by it or a third party.
  • Right to withdraw consent at any time for specific processing where consent was given for a specific purpose.

The exercise of the aforementioned rights requires the submission, free of charge, of a written request to Baila.

SUBJECT RIGHTS EXERCISE FORM

 

For any matter, the user / data subject may contact the competent Data Protection Officer of Baila at the following email address:

[email protected]

or contact 24310.63623.

You can also modify or update your personal information by logging into the website, "MYACCOUNT".

 

Other People Who May Use Your Information
We may also share your information with other companies that help promote Baila's products and services in order to provide you with improved customer service. In any case, we will provide these companies only with the information they need to perform their services and will not allow the use of this information for other purposes. The use of the information will be in accordance with applicable law.

You should also be aware and agree that in some cases we may disclose personal information about you to third parties because the requirements of the law require it, to comply with any legal process, for the purposes of reducing credit risk, to prevent and detect fraud or to protect and defend Baila's rights and property.

Baila has legally ensured that the processors on its behalf meet the requirements and provide sufficient assurances for the implementation of appropriate technical and organizational measures so that the processing of your personal data ensures the protection of your rights.

Changes to the Privacy Statement
We may update our Privacy Statement from time to time. The revised Privacy Statement will be posted on our website. Please check the website regularly to be informed of any changes to our Privacy Statement.

Security Statement
Unfortunately, the transmission of information over the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data submitted to us and any transmission is at your own risk.

However, we may use strict procedures and security features to prevent unauthorized access, where possible.

The website and applications use this encryption technology to protect your information during data transfer. SSL technology encrypts order information such as your name, address, and credit card number.

By registering on the website, the user consents to his personal information being used by the company Baila as the controller for their processing through automated means, either by itself or through any other person appointed by Baila to carry out the processing on its behalf and on its behalf.

These Terms and Conditions of Use and any amendments thereto are governed by Greek law.
Baila is not responsible for any harm or damage resulting from your failure to respect and follow the above terms of use.